With online shopping growing all over the world, we have to communicate with live people less and less. But for us perfumistas, a visit to a brick-and-mortar store often means a chance to try something new without spending money and accumulating even more samples that stay in our collections, dying a slow (but, hopefully, not painful) death of evaporation. But approaching a perfume counter or visiting a specialized store often means human interactions.
Saturday Question #238:
Do You Talk To Sales Associates?
Are you a “talkative” type who uses any chance to discuss your hobby? Or are you quick with a “just browsing” dismissal and get back to what you planned to do?
And if you do talk to an SA, what do you think is the best answer to their question: “Which Perfumes Do You Like?” Or, maybe, not the best, but what do you usually answer?
My Answer
For a long time, whether I talked to an SA depended mostly on my intent to ask for a sample. I considered “the talk” to be a currency I had to pay instead of spending money. And usually, it worked.
These days, I rarely want samples from department stores, so usually, I politely decline any help and just proceed with trying what I came there to try without even attempting to get anything from the visit other than a sniff test. Rarely, I’ll engage if the person seems bored and genuinely interested in perfumes, which doesn’t happen often.
I used to be annoyed by the question about what perfumes I liked and used a variety of answers that, in more or less polite form, meant “Leave me alone!” These days I feel much less confrontational, so I usually cheerfully share my 5-6 favorite notes (and 1-2 that I don’t like), which most of the time puts out their enthusiasm for finding which of the du jour “most popular” perfumes might interest me.
When I visit specialized stores, I try to set expectations immediately. On rare occasions when I plan to buy something (usually while traveling), I say so. Otherwise, I tell them directly that I’m there to see what lines they have and to try new perfumes, but I do not plan to make a purchase that day, except for samples if they sell them.
How about you?










